Shipping Policy

Shipping Policy

Preparation Times

All orders are processed within 1 to 3 business days after payment confirmation.

Delivery Times

Estimated delivery times are:

  • Spain: 5 to 10 business days.

  • Europe: 5 to 12 business days.

  • Rest of the world: 7 to 15 business days.

These times are approximate and may be affected by holidays, logistical incidents, customs, or causes beyond our company's control.

Shipping Costs

Shipping costs are displayed during the purchase process before completing the order.

Order Tracking

Once the order is shipped, the customer will receive a tracking number if available for the carrier used.

Shipping Address

The customer is responsible for providing a correct and complete address. We are not responsible for delays or failed deliveries resulting from incorrect data.

Delays

If the order experiences delays due to causes beyond our control, we will do our best to keep the customer informed.

Contact

For any inquiries related to a shipment, you can contact us via the email address indicated on our contact page.